Globalization and Technology

Zicklin School of Business, Baruch College, CUNY

Course Syllabus – Fall 2010

Instructor: Radhika Jain


Office Hours: MW 6:30pm - 7:30pm and other times by appointment

Office: VC Room 11-262

Phone: (646) 312 3432

Fax: (646) 312 3351

Course Description

How does information technology (IT) impact processes of globalization? How can we shape globalization with IT to achieve positive socio-economic outcomes?  How does globalization impact global software industry and IT sourcing strategies? These are the some of the central questions the course attempts to address.

The course will provide students with an understanding of issues related to the management of IT resources across national borders, time zones, cultures, political philosophies, regulatory regimes, and economic infrastructures. We will examine how information technology plays a major role in achieving positive socio-economic outcomes across the globe. We will examine how information technology enables global organizations, global supply chains, and emerging forms of global IT infrastructure. We will draw on various economic and management theories and real world examples from managerial practice.

The course will be taught through a mixture class discussions, case analyzes, and student team presentations. The success of the course relies heavily on the preparedness of the students in class. It is important that you do all the readings with proper care and diligence before the class.


Course Materials


·    Links to various readings will be provided on the course schedule web page. Most of the articles are available for free and will be made available through Library’s e-reserve. 

·    HBS Cases: You will need to purchase a set of cases at the Harvard Business School Press web site (More information will be provided in class). 


·    Making Globalization Work, Joseph Stiglitz, WW Norton, 2007

·    Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profits, Revised and Updated 5th Anniversary Edition, C.K. Prahalad, Wharton School Publishing, 2009

Other useful resources

·    Strategy + Business

·    MIT Technology Review

·    World Bank’s InfoDev, Information for Development program

·    International Development Research Centre


Course Deliverables

Throughout the semester students will be expected to complete assignments and/or projects, which will help them practice the concepts learned in class. There is a penalty for handing in late projects (One day late – 15%; two days late – 30%; Later than that, you will not receive any credit for the assignment).  For certain assignments, no late submissions will be accepted.

Case analysis (20%)

Case analyses (2) should be completed in teams of 4-5 students each. The case studies will be assigned to student teams by the instructor. The instructor reserves the right to ask for percentage of work contribution by each team member for all deliverables. Note that all students must be prepared to discuss all case studies even if they are not providing a written analysis. I will randomly call on students to discuss the case and answer questions about it. Students are expected to refer to the detailed instructions for preparing case write-ups.

No late submission accepted.

Global issues project (25%)

Teams pick a global issue that can be addressed using information technology or is brought on by the availability of information technology. In the presentation, students should define and provide an overview of the issue, the role of technology, an analysis of the issue based on the research, and discuss business impacts as applicable.

The order of the presentations will be determined by the instructor based on the topical choices. Teams will email their list of at least three topical choices (with a short description) to the instructor by Wednesday Sep 29th.

Midterm and final exam (40%)

There will be one midterm and one final examination. Exam will cover material from all aspects of the class sessions (lectures, cases, discussions, videos, handouts, etc.).

Class participation (15%)

This course is based on a model of active learning, with class discussions and exercises playing a central role. Class participation component has three parts: in-class (8%), online forums (6%), and homepage creation (1%).

In-class participation: Students are expected to attend all classes, read the assigned material, and to carefully prepare for all case discussions, before coming to class.

Participation will be measured by your ability to bring quality discussion in the classroom. In evaluating your participation, I will consider (a) whether you regularly contribute to class discussions and demonstrate that you are prepared for those discussions, and (b) the extent to which your in-class comments demonstrate both relevance and insight, help to move the discussion forward, and build upon the comments of others.

Online forum participation: Besides in-class participation, students will also be expected to participate in online forums such as class wiki and/or discussion board. These online forums will serve as extended discussion platform on various topics discussed in-class.

Homepage creation: All students are expected to create a homepage on blackboard with their recent photo and profile information (more details will be provided during the class).

Final Letter Grade

Letter grades are calculated according to the Official Grading System of Baruch College.  The instructor reserves the right to curve the scale when computing final grades, if deemed necessary. 


General Course Policies


·         No make-ups will be given for missed exams or quizzes. In case of extraordinary circumstances, students who cannot attend an exam must contact the instructor in advance and provide a written justification/documentation for their absence.

·         The students will have an opportunity to check their graded exams but the instructor retains all midterms and final exams.

·         The final exam must be taken in the time slot posted in the college bulletin.

·         The exams will include materials from both the readings and from the topics covered in the lectures. Some of the lecture material may not be found in the book. Therefore, it is very important to attend class regularly and keep up with the pace of the reading assignments.

·         Behavior during exams is expected to conform to Baruch College guidelines. Any form of cheating or communications with other students or any other incident of improper behavior will be dealt according to the guidelines established by the College.

Class Attendance

·         Class attendance is an important element of the course, so make every effort to attend. To avoid disruption, you should arrive to the classroom on time.

·         Any evidence of cheating in the attendance sign on sheet will be handled according to the academic integrity guidelines established by the College.

·         If you miss class, it is your responsibility to find out about any announcements or assignments you may have missed.

·         Laptops, cell phones, pagers and other electronic devices should be turned off or kept in silent mode during class and especially during exams.

·         Students should refrain from engaging in any kind of disruptive behavior during class.

·         Students are expected to spend significant time outside the lectures doing required research for the deliverables, reading the assigned materials, and checking the course web site.

Additional Notes

  • If you are instructed to submit assignments through blackboard’s assignment submission system, then you must do so by the specified submission deadline.  Late submissions will incur penalties as described in earlier sections or in assignment instructions.
  • Hand-written work will not be acceptable and will earn no credit. As with any other academic submission, students must do their work carefully, striving to achieve high quality. This includes writing clearly, checking spelling and grammar, proofreading the submissions, and handing in the work on or before the specified due date. 
  • Feel free to ask me why you received a certain grade on an assignment or exam. If you received a grade in error I will correct it. If not, and you still want to dispute the grade, I will consider re-grading requests but I will re-grade the entire assignment or exam. This could result in a grade that is the same, higher, or lower.
  • Let me know about any problems or issues such as missing class, long term illnesses, job related problems, problems with the groups, and so on as soon as possible and before you have missed a week or two of classes. If you come to me at the end of the semester about a problem you had earlier in the semester I will not be able to help.
  • Extensions may be granted for situations involving illness or personal emergencies. If you need an extension, you must request one in writing or via e-mail before the due date of an assignment. Note: Extensions will not be granted for problems relating to use of home or workplace computer systems (please use the BCTC facilities to avoid such problems).
  • Any instance of copying, cheating or plagiarism in individual assignments or group projects will result in penalties. Students (or teams) handing in similar work will receive a zero in the assignment/project and will face disciplinary actions.

Academic Integrity Statement        

The CIS Department fully supports Baruch College's policy on Academic Honesty, which states, in part: "Academic dishonesty is unacceptable and will not be tolerated. Cheating, forgery, plagiarism and collusion in dishonest acts undermine the college's educational mission and the students' personal and intellectual growth. Baruch students are expected to bear individual responsibility for their work and to uphold the ideal of academic integrity. Any student who attempts to compromise or devalue the academic process will be sanctioned." Additional information can be found at

Disciplinary action in this class will range from a grade of F on the assignment to a grade of F in the course. A report of suspected academic dishonesty will be sent to the Office of the Dean of Students.